Each chapter is written by a recognised authority in that particular specialism, among them world leaders in their particular fields. In the ten years since the last edition, a large volume of research has been published and the text has been comprehensively updated by reviewing this wealth of data. In addition a new chapter on persuasion has been added - one of the areas of most rapid growth in social psychology and communication.
The Handbook of Communication Skills represents the most significant single contribution to the literature in this domain. It will be of continued interest to researchers and students in psychology and communication, as well as in a variety of other contexts, from vocational courses in health, business and education, to many others such as nursing and social work whose day-to-day work is dependent on effective interpersonal skills.
The text links historical origins of each topic with contemporary perspectives Therefore, the audience can easily orientate themselves with each topic discussed. An abundance of scientific research studies are cited within the book and the dissemination and relevance of their results thoroughly justified and explained This book enjoys specialist contributions from leading experts within the field, whose academic and practical diversity adds strength to the text. The authors offer a variety of disciplinary knowledge, including psychological, communicative, nursing, and business.
Thus, it will naturally appeal to and capture the attention of a wide audience. Andrew's Hospital, Northampton, in The Psychologist, November 'The Handbook of Communication Skills was first published in and has now been on Routledge's best-seller list for 20 years.
It has received widespread recognition as the key text in the field of interpersonal communication, bringing together the scholarship of notable writers from Europe, the USA and Australia. This new edition will mean that The Handbook of Communication Skills will continue to be a leading communication text. Important communication skills are reviewed with fresh perspectives that integrate both the European and American thrusts.
Consequently, the authors give the readers a more thorough grounding than occurs in most textbooks. The book is well written: clear and pacy. It is also impressively erudite, with up-to-date references that do not in any way overburden the text. A most welcome contribution! This book clearly explains that the way one communicates is not innate, but can be learnt. The Handbook has become a standard work for all who are engaged in communication skills training. Editorial Introduction.
Part 1 Communication skill in theory and practice. Part II Core communication skills. Gordon, D. Druckman, R. Rozelle, J. Dickson, O. Hargie, Questioning. Cairns, Reinforcement. Dickson, Reflecting. Brown, Explaining. Tardy, K. Bostrom, The Process of Listening.
Foot, M. McCreaddie, Humour and Laughter. Part III Specialised contexts. Rakos, Asserting and Confronting. Wit, Interacting in Groups. Morley, Negotiating and Bargaining. Foley, S. Duck, Relational Communication. A citation consists of an abbreviated alphanumeric expression e.
Generally the combination of both the in-body citation and the bibliographic entry constitutes what is commonly thought of as a citation whereas bibliographic entries by themselves are not. In your text, when you need to give a reference for a claim or assertion, you would use a citation , linked to your full bibliography at the end of your work. There are two main systems for doing this:. The Oxford Referencing System relies on footnotes. The first time you reference a publication, you would give a footnote reference, for example:.
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For example:. In both the Oxford and Harvard systems, you must include a full bibliography at the end of the chapter, article, or book, containing all of the references in full bibliographic form, as shown on this page, in several widely-used styles. If there is no preference or requirement, you can use any style, but the guidelines below give the conventional use:. You may be required to use an additional indication for online resources.
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